The new hybrid world made employees expect more from business travel. The way they travel and the needs they have before, during and after the trip changed. Accenture, Amadeus and Microsoft teamed up to enhance the experience taking into account decentralization, the digitization of workplaces and trends.
Responsible for conceptualization, design and support engineers teams.
2 product managers, 6 product designers and more than 150 engineers.
Nov 2021 - Present
“What we intend to do is to reinvent business travel together and disrupt the industry across all personas.”
“We are a technology company providing technology solutions to our partners. But we are not selling tickets.”
In the last years, our workplace has evolved significantly, focusing on duty of care, sustainability and “bleisure” travels. Covid and hybrid work have reshaped corporate social connections, demanding seamless physical and digital workspaces centered on well-being and growth.
Amadeus, Microsoft and Accenture seized the opportunity to transform corporate travel by integrating it into everyday tools like MS Teams, enhancing the experience with technology and creativity, and emphasizing team experience, immediacy, and collaboration.
Foster collaboration and communication among employees in collaborative trips.
Develop user-friendly travel solutions with minimal user effort, enhancing efficiency and user satisfaction.
Streamline processes related to business travel and routines to improve efficiency, reduce cost and enhance productivity.
Leverage the latest technology to create a more dynamic and engaging corporate travel experience, incorporating AI and real-time data analytics.
Cytric Easy is an ambitious program for 3 to 5 years
More than 150 people working together in a SAFe agile framework
From a management portal
to a collaborative platform
Cytric Easy, an app within the Microsoft Teams environment, simplifies employees’ headaches. They can plan entire trips directly in Teams, collaborating with colleagues to boost productivity and streamline travel booking.
UX team working on different workstreams:
Research
Conceptualization
Product Design
Enables employees to link with colleagues who have similar arrival or departure locations, facilitating shared transfers.
Helps users find colleagues at their travel destination, facilitating better collaboration between work locations.
Allows users to create and plan events seamlessly, promoting better internal communications and a smoother booking experience for attendees.
Anticipates traveler needs, offers optimal travel routes, and suggests nearby amenities, ensuring a smooth and enjoyable journey from start to finish.
The entire solution was built within the Microsoft ecosystem
Unique and cohesive product by using Microsoft guidelines and Fluent UI framework
Red Dot Award: Design Concept 2024
Best 100 ideas of the year by La Razon