Cytric Easy + Microsoft, a collaborative trip experience

Design System
Product Design

Project Overview

The new hybrid world made employees expect more from business travel. The way they travel and the needs they have before, during and after the trip changed. Accenture, Amadeus and Microsoft teamed up to enhance the experience taking into account decentralization, the digitization of workplaces and trends.

MY ROLE

Responsible for conceptualization, design and support engineers teams.

THE TEAM

2 product managers, 6 product designers and more than 150 engineers.

TIMELINE

Nov 2021 - Present

“What we intend to do is to reinvent business travel together and disrupt the industry across all personas.”

— AMADEUS EXECUTIVE VICE PRESIDENT OF CORPORATIONS –

“We are a technology company providing technology solutions to our partners. But we are not selling tickets.”

— CYTRIC EASY PROGRAM  DIRECTOR –

Problem statement

In the last years, our workplace has evolved significantly, focusing on duty of care, sustainability and “bleisure” travels. Covid and hybrid work have reshaped corporate social connections, demanding seamless physical and digital workspaces centered on well-being and growth.

Amadeus, Microsoft and Accenture seized the opportunity to transform corporate travel by integrating it into everyday tools like MS Teams, enhancing the experience with technology and creativity, and emphasizing team experience, immediacy, and collaboration.

Project goals

01

Foster collaboration and communication among employees in collaborative trips.

02

Develop user-friendly travel solutions with minimal user effort, enhancing efficiency and user satisfaction.

03

Streamline processes related to business travel and routines to improve efficiency, reduce cost and enhance productivity.

04

Leverage the latest technology to create a more dynamic and engaging corporate travel experience, incorporating AI and real-time data analytics.

Cytric Easy is an ambitious program for 3 to 5 years

More than 150 people working together in a SAFe agile framework

From a management portal

to a collaborative platform

UX team working on different workstreams:

Research

Conceptualization

Product Design

Key features

Share my tranfer

Enables employees to link with colleagues who have similar arrival or departure locations, facilitating shared transfers.

Close Collaborators

Helps users find colleagues at their travel destination, facilitating better collaboration between work locations.

Event Manager

Allows users to create and plan events seamlessly, promoting better internal communications and a smoother booking experience for attendees.

AI Conversational Chatbot

Anticipates traveler needs, offers optimal travel routes, and suggests nearby amenities, ensuring a smooth and enjoyable journey from start to finish.

Design Framework

Awards

Red Dot Award:
Design Concept 2024

Best 100 ideas of the year by La Razon

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